Reviews

Wilson Peacock Estate Agents has 9 reviews

  • Valued Customer 22-Sep-2017
    Customer Experience

    As it should be.

    They were prompt with their initial appointment, priced sensibly (not the highest or the lowest) and found a buyer within days. The sale was pushed and managed by them and went through within two months with no frights. Altogether a non fraught experience.

    Customer Relations Team 22-Sep-2017

    Thank you for your wonderful 5* review of the Wilson Peacock team in Milton Keynes. It is great to read that you found the team punctual, fair in their pricing of your property and that the team managed to help you progress your sale quickly, without issues. Kind regards, Scott

  • 13-Sep-2017
    Customer Experience

    friendly & helpful

    Very helpful and a friendly voice/person when times were stressful.

    Customer Relations Team 14-Sep-2017

    I am glad to read that you found the whole team at Wilson Peacock in Biggleswade helpful, supportive and friendly. Kind regards, Scott

  • Mr + Mrs Ramos, Milton Keynes 29-Aug-2017
    Customer Experience

    My service feedback with Lettings

    I think it's a shambles to be honest. We have to ask for a copy of the tenancy agreement. You charge for the inventory of the flat but we never see a copy. Tenant has defaulted on rent , we have to chase you up, and it's one excuse after the other. Need we go further?

    Customer Care 30-Aug-2017

    Good Morning.\n\nWe are deeply sorry to see this.\n\nIt is imperative that all of our customers receive excellent service and communication at all times and i would like to extend our sincere apologies that this has not been the case. Please be assured that all feedback is taken extremely seriously. Thank you for bringing these issues to our attention. Kind Regards. Regan

  • 03-Aug-2017
    Customer Experience

    Very professional

    When the first sale fell through they quickly found another buyer. They chased the next sale through and kept me up to date at all times.

    Customer Relations Team 04-Aug-2017

    It's great to hear that the team at our Wilson Peacock branch in Milton Keynes were able to provide you with a 5* service, and that they offered a professional and dedicated approach to your sale. Many thanks for taking the time to leave this wonderful review.  

  • Robert Coxon, Milton Keynek 04-May-2017
    Customer Experience

    My service feedback with Sales

    The service I received was the best you could ask for if I wanted information all I had to was phone them and I received the information I needed. I would recommend Wilson Peacock to any of my friends.

    Customer Relations Team 08-May-2017

    Thank you for the great recommendation! The Wilson Peacock team in Milton Keynes are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. Many thanks again.

  • 24-Mar-2017
    Customer Experience

    Excellent service by Wilson Peacock Estate Agents

    Very professional and very helpful

    Customer Relations Team 05-Apr-2017

    Thank you for the wonderful review!

  • Mike Forrester, Letchworth, Herts 05-Mar-2017
    Customer Experience

    A solid, dependable and proactive estate agent.

    Wilson Peacock were a very good estate agent. They constantly kept us updated on developments and gave us good, realistic advice on the sale of our property. We would recommend them to friends and family.

    Customer Relations Team 06-Mar-2017

    Thank you for the great review and recommendation! As always, we are glad to hear excellent feedback about the service we provide to our customers and I am so pleased you the branch gave you continuous support, updates and advice throughout your sale. I will pass your comments on to everyone involved at the Wilson Peacock branch in Letchworth. Kind Regards.

  • Undervalued Customer, Bedford 15-Feb-2017
    Customer Experience

    Shoddy and lazy estate agent practices

    Poor service, showing purchasers around who did not have enough funds to purchase the house, inaccurate description of the property showing a further bedroom that did not exist, poor preparation of sales literature and use of photographs, arriving late to show purchasers around the property, not keeping to their timeframes to provide feedback to me as the seller, not being familiar with the property showing purchasers around the property, within a few weeks of marketing asking me to drop the house price when not necessary as it was sold at near full asking price but if I followed Wilson Peacocks (WP) advice I would have lost £25 - £35k. In fact I sold the property when I managed the viewing as no one was available from the branch to show the prospective purchaser around who bought the property. There are more examples of my poot experience with in selling my property with WP but I think the point is made.

    Customer Relations Team 15-Feb-2017

    I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback. Your comments are appreciated and will help us identify ways in which we can improve. If you would like to go through the issues you have raised in more detail, please email me at review@countrywide.co.uk.

  • John Hayden, Letchworth 26-Oct-2016
    Customer Experience

    Well done and thank you

    Very professional and helpful throughout the whole process

    Customer Relations Team 26-Oct-2016

    Thank you for the great review of the personal service from Wilson Peacock in Letchworth!

  • Lucy colbhie, Mk137ba 14-Oct-2016
    Customer Experience

    Excellent service by Wilson Peacock Estate Agents

    Great around service

    Kaz 14-Oct-2016

    We love being passionate about what we do. Thanks for the 5 stars!