Wilson Peacock Estate Agents has 8 reviews

  • Valued Customer 13-Jan-2018
    Customer Experience

    I would not recommend Wilson Peacock.

    Original photos of my property were poor. I was encouraged to sell to someone for a reduced price on the grounds that he could complete quickly; however it took four months. The agents did not find out the buyers true story until I did some research myself and they were forced to tell me the truth; they themselves did not attempt to ascertain what was happening with the buyer. I would not recommend Wilson Peacock.

    Customer Relations Team 13-Jan-2018

    Thank you for leaving us your feedback. We do always aim to provide a high level of customer experience and I am sorry, if on this occasion, you felt we did not reach his standard. We do always use feedback, such as yours, to look for ways we can improve our service further going forwards and as such I have forwarded your comments onwards to the Retail Performance Director to address locally with the branch team. If you would like to provide further feedback about your experience please feel free to contact us and discuss via Kind regards, Scott.<br />

  • Valued Customer 21-Dec-2017
    Customer Experience

    My service feedback with Sales

    A difficult sale always handled with patients always friendly and policy. Went the extra mile eg picked up the key for completion and meet new buyer with key at House unlike my purchase where I went 45 minute waiting in the estate agents office after completion for the key to be delivered. One recommendation though is that estate agent, solicitors, nominated removal companies and clients are linked in a “WhatsApp” type application to improve communication.

    Customer Relations Team 21-Dec-2017

    Thank you for taking the time to leave us your great 5 star review of the service you received from Wilson Peacock County Homes. It is brilliant to read that the staff handled a difficult sale with patience and went the extra mile to help you and your new buyer. Kind regards, Emma. <br />

  • 03-Nov-2017
    Customer Experience

    My service feedback with Sales

    Robert Fitzjohn was fantastic from start to finish. Professional and patient. His back up support at the point of exchange ( due to holiday) was not impressive.

    Customer Relations Team 03-Nov-2017

    Thank you for the great review. I'm happy to hear you received very good service from Robert. However, if you would like to give us further feedback in relation to the service you have received or how the team could have made this a 5* experience for you please contact us via email at Many thanks, Sarah.<br />

  • Valued Customer, Letchworth Garden City 03-Nov-2017
    Customer Experience

    Amazing estate agent Vlad and and aftercare

    Excellent service. Literally signed up with them on one day, got 1 viewing the following day. The house was sold there and then! Fantastic after service too with regular updates from the estate agent.

    Customer Relations Team 03-Nov-2017

    Congratulations on the sale of your property. Thank you for this 5* review and I am pleased to learn that you were kept updated throughout the sale process by the team at Wilson Peacock in Letchworth. Kind regards, Sarah.<br />

  • Valued Customer 03-Nov-2017
    Customer Experience

    My service feedback with Lettings

    My property has only been empty for 3 days whilst theres been a change of tenancy, I'm very pleased with that.

  • Valued Customer 22-Sep-2017
    Customer Experience

    As it should be.

    They were prompt with their initial appointment, priced sensibly (not the highest or the lowest) and found a buyer within days. The sale was pushed and managed by them and went through within two months with no frights. Altogether a non fraught experience.

    Customer Relations Team 22-Sep-2017

    Thank you for your wonderful 5* review of the Wilson Peacock team in Milton Keynes. It is great to read that you found the team punctual, fair in their pricing of your property and that the team managed to help you progress your sale quickly, without issues. Kind regards, Scott<br />

  • 13-Sep-2017
    Customer Experience

    friendly & helpful

    Very helpful and a friendly voice/person when times were stressful.

    Customer Relations Team 14-Sep-2017

    I am glad to read that you found the whole team at Wilson Peacock in Biggleswade helpful, supportive and friendly. Kind regards, Scott<br />

  • Mr + Mrs Ramos, Milton Keynes 29-Aug-2017
    Customer Experience

    My service feedback with Lettings

    I think it's a shambles to be honest. We have to ask for a copy of the tenancy agreement. You charge for the inventory of the flat but we never see a copy. Tenant has defaulted on rent , we have to chase you up, and it's one excuse after the other. Need we go further?

    Customer Care 30-Aug-2017

    Good Morning.\n<br />\nWe are deeply sorry to see this.\n<br />\nIt is imperative that all of our customers receive excellent service and communication at all times and i would like to extend our sincere apologies that this has not been the case. Please be assured that all feedback is taken extremely seriously. Thank you for bringing these issues to our attention. Kind Regards. Regan

  • 03-Aug-2017
    Customer Experience

    Very professional

    When the first sale fell through they quickly found another buyer. They chased the next sale through and kept me up to date at all times.

    Customer Relations Team 04-Aug-2017

    It's great to hear that the team at our Wilson Peacock branch in Milton Keynes were able to provide you with a 5* service, and that they offered a professional and dedicated approach to your sale. Many thanks for taking the time to leave this wonderful review.  

  • Robert Coxon, Milton Keynek 04-May-2017
    Customer Experience

    My service feedback with Sales

    The service I received was the best you could ask for if I wanted information all I had to was phone them and I received the information I needed. I would recommend Wilson Peacock to any of my friends.

    Customer Relations Team 08-May-2017

    Thank you for the great recommendation! The Wilson Peacock team in Milton Keynes are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. Many thanks again. <br />